Shipping & FAQ

How long does postage take?
All our items are sent from Melbourne, Australia within 24hours of payment being received. Please allow up to 24hrs for your tracking number to be sent through.
Australian Orders: $8.50AUD
Delivered within 3-5 business days (Metro Areas)
Delivered within 5-7 business days (Rest of Australia)

International orders: $28.00AUD
Regular post international orders may take up to 20 business days for delivery.
To discuss express international shipping, please email hello@callie.fit 

We are doing our best to reduce single use plastic - we currently ship all single orders in compostable packaging (made from corn!). Please remove the shipping label - and dispose of your shipping bag in your compost as you would food scraps.

Do you ship Worldwide?
We currently ship to Australia, UK, US and Canada - we are working on adding more countries to this list. We want to share Callie with the world, so if your country is not on this list - please send us an email at hello@callie.fit and we will try to prioritise adding your country to our ever growing list!

What is included in the Callie travel kit?
- 1 x loop resistance band (medium-strong resistance)
- 1 x strength resistance band (light resistance)
- 1 x adjustable skipping rope
- 1 x double sided core sliders set (for use on carpet & hard floors)
- 3 x workout cards (beach, park & hotel workout)
- 1 x canvas backpack

What if any of the equipment breaks?
Although we are confident this won't happen if used properly, if anything breaks within 6 months of purchase, send us an email at hello@callie.fit with a picture & we will send a replacement item.

I haven't received my kit - what do I do?
If your order hasn’t arrived within the expected delivery times, please check the tracking number that was sent out to you. If you are still unable to locate your parcel please send us an email at hello@callie.fit

Where Is Your Company Based?
Callie is based in Melbourne, Australia.

What packaging do you use?

All orders come in a canvas draw string back pack - perfect for keeping the kit together in your suitcase.

We are doing our best to reduce single use plastic - we currently ship all single orders in compostable packaging (made from corn!). Please remove the shipping label - and dispose of your shipping bag in your compost as you would food scraps.